FAQ

Find the questions most often grouped together in the themes below.

Frequently Asked Questions
  • Are you looking for a Boucheron point of sale near you?

    We would be delighted to welcome you to any of our boutiques or to a point of sale in our partner network. Discover the point of sale nearest you with our store locator.

  • Perhaps you would like to make an appointment on the website. How should you proceed?

    To make an appointment, we invite you to log in and visit the scheduling page.
    Select the boutique of your choice using the store locator, and indicate the date and time most convenient for you.
    You will receive an e-mail confirming your request.
    To best prepare your encounter, we recommend that you create an account to create a list of your saved items.

  • Are you wondering what your ring size might be?

    To choose well, we invite you to consult our size guide.
    We would like to draw your attention to the specificity of rings from the Quatre collection. If you choose from that collection, we recommend that you opt for one size larger than usual. If the ring still does not fit, you may return it to us.

  • How should you care for your Boucheron piece?

    Our experts (in-store sales representatives and Boucheron Client Service) are available to provide you with all the recommendations you’ll need to keep your piece beautiful. You may also consult the “Savoir-faire & care advice” page.

  • How should you care for your Boucheron watch?

    Our experts (in-store sales representatives and Boucheron Client Service) are available to provide you with all the recommendations you’ll need to keep your piece beautiful. You may also consult the “Savoir-faire & care advice” page of our website.

  • Would you like to receive our information and news?

    When you create your account, you'll be able to receive all our information and news by mail, e-mail or SMS. You may also follow us on the social networks or register for the Newsletter by clicking on the corresponding icons on the footer of our website.

  • Are you interested in our commitment to sustainable development?

    We exercise our profession as jewelers in a conscientious way, and we pay special attention to the development of our ethical policy. To learn more about our responsible approach, please click on the following link