Should you wish to receive your creations by December 23rd, we recommend that you place your order before December 10th.
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FAQ
Find the most frequently asked questions grouped by subject below.
Frequently asked questions
We would be delighted to welcome you to any of our boutiques or to a point of sale in our partner network. Discover the point of sale nearest you with store locator.
To make an appointment, we invite you to log in and visit the scheduling page.
Select the boutique of your choice using the store locator, and indicate the date and time most convenient for you.
You will receive an e-mail confirming your request.
To best prepare your encounter, we recommend that create an accountto create a list of your saved items.To choose well, we invite you to consult our size guide.
We would like to draw your attention to the specificity of rings from the Quatre collection. If you choose from that collection, we recommend that you opt for one size larger than usual. If the ring still does not fit, you may return it to us.Our experts (in-store sales representatives and Boucheron Client Service) are available to provide you with all the recommendations you’ll need to keep your piece beautiful. You may also consult the “Savoir-faire & care advice” page.
Our experts (in-store sales representatives and Boucheron Client Service) are available to provide you with all the recommendations you’ll need to keep your piece beautiful. You may also consult the “Savoir-faire & care advice” page of our website.
By creating your account, you will be able to receive all our latest news and information by post, e-mail or SMS. You can also follow us on social networks or subscribe to our newsletter by clicking on the corresponding icons in the footer of our website.
We are committed to our trade and attach particular importance to the development of our ethics policy. To find out more about our approach to sustainability, please click on the following link.
Our in-store and online experts provide all the care advice you need to look after your Quatre creations. You can also consult the "Care advice for my Quatre jewelry."
Contact us
Wednesdays, December 24th and 31st: open from 8:30am to 4pm (GMT)
We remain at your disposal to answer any questions.
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