FAQ Your client account
Find the questions most often grouped together in the themes below.
Respecting your personal life and personal data is our priority. We invite you to learn more about our commitments by clicking on this link.
To add to your list of saved items, we recommend that you create an online account. Then just “like” the product sheet of your choice by clicking on the little heart at the top right of the photo. That will automatically add it to your saved items!
To create a new list of saved items, you must first log into your account. Then choose the “Create a new list of saved items” option.
We invite you to share your list of saved items by clicking on the “Share” icon at the top right of the screen under the “Saved items” heading of your account.
You may modify your personal information at any time under the “My account” heading.
To delete your account, we invite you to send your request by e-mail and include a copy of your ID.
For any questions, feel free to contact Boucheron Client Service via Live Chat, by telephone or by e-mail.
To add a shipping address, we invite you to log into your account, select “My addresses” and enter the new information.
To access your order history, we invite you to log into your account and then to select “My orders”.
We invite you to log into “My account” and then select “My subscriptions”. This enables you to choose the information that you would no longer like to receive.