Find the questions most often grouped together in the themes below.
We exercise our profession as jewelers in a conscientious way, and we pay special attention to the development of our ethical policy. To learn more about our responsible approach, please click on the following link
Our partner FedEx will take charge of your order in collaboration with Ferrari Group, which is specialized in the transport of valuable objects.
We make every effort to offer quality transport services when sending our creations from our French warehouse.
Deliveries within France are made in three to five days. Deliveries to Japan are made in six to ten days.
Boucheron Client Service will guide you through the steps to follow. The representative will explain the importance of sending the piece back in flawless condition and in its original case, including the security tag.
With our remote sales service, you may place your order by telephone.
Your local Boucheron Client Service will confirm whether this service is available in your country.
We cover all shipping charges.
We accept credit card (Visa, Mastercard, American Express, Diners, JCB) , Paypal and Union Pay. Visa and Mastercard are paid by Japanese yen and American Express, Diners and JCB are paid by Euro.
To learn more about the secure payment methods available on our e-commerce websites or for our remote sales service, we invite you to contact Boucheron Client Service.
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