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We offer complimentary delivery options for your order, handled by our trusted partner FedEx, and make every effort to offer quality transport services when sending our creations from our US warehouse.
Delivery time varies depending on the shipping method chosen:
You are also welcome to pick up your order in our boutique in New York: 747 Madison Avenue.
All our US-delivered orders are shipped directly from within the United States.
If you would like for different creations to be sent to different addresses, we invite you to place several orders.
We cover all shipping charges.
Your package is delivered to you personally, and it requires your signature.
We recommend that you contact Boucheron Client Service without delay to arrange for a new delivery time. However, if three unsuccessful delivery attempts are made, your order will be returned to the sender.
We have taken the greatest care to craft a jewelry case deserving of the creation. A certificate is provided for the piece, and other surprises might be included ;)
We carefully protect and pack your jewelry case. It is delivered with a shopping bag so that you may give the creation as a gift with the trimmings it deserves.
We will send you an e-mail with a link that enables you to track your order.
Delivery time varies depending on the shipping method chosen:
The estimated delivery time will be communicated in your shipping confirmation email.
You are welcome to pick up your order in our boutique in New York: 747 Madison Avenue.
Pick up in store must be chosen during the checkout and will be available according to your zip code (New York area).
To collect your order, we invite you to book an appointment following your online purchase.
Once the order has been confirmed, we are unable to modify the payment or shipping method. We invite you to contact Boucheron Client Service at your convenience via Live Chat, by telephone or by e-mail.
We apologize that you have not yet received your order. We estimate shipment times as precisely as possible, but unexpected events beyond our control may occur.
We invite you to contact Boucheron Client Service at your convenience, via Live Chat, by telephone or by e-mail.
We invite you to contact Boucheron Client Service via Live Chat, by telephone or by e-mail.
Despite our best efforts to protect the piece, it may have been damaged during transport. We sincerely apologize.
To find a solution, we invite you to contact Boucheron Client Service via Live Chat, by telephone or by e-mail.
We invite you to contact Boucheron Client Service via our Live Chat, by telephone or by e-mail.