FAQ Your order
Find the questions most often grouped together in the themes below.
With our remote sales service, you may place your order by telephone.
Your local Boucheron Client Service will confirm whether this service is available in your country.
Each timepiece comes with a two-year international warranty. Each jewelry piece also comes with a two-year warranty. Every creation featuring a diamond over 0.20 carats comes with a certificate of authenticity and a GIA certificate.
The boutique that appears on your certificate of authenticity is the Maison’s historical boutique: 26, place Vendôme, Paris.
We accept credit card (Visa, Mastercard, American Express, Diners, JCB, Discover) , Paypal, PaypalExpress, AmazonPay, Apple Pay, Bank transfer.
To learn more about the secure payment methods available on our e-commerce websites or for our remote sales service, we invite you to contact Boucheron Client Service.
The price shown for each piece online includes shipping and handling.
The security of your transaction is an integral part of your digital experience with Maison Boucheron, and we are particularly attentive to it. You can trust Global-E, our e-commerce partner that offers a 100 % guaranteed secure payment.Please note - Card payments are limited to 20,000GBP. Beyond that amount, we recommend bank transfers. There is no maximum amount for bank transfers.
We recommend that you verify the operation with your bank, and then contact Boucheron Client Service.Please note - Card payments are limited to 20,000GBP. Beyond that amount, we recommend bank transfers. There is no maximum amount for bank transfers.
Global-E is our trusted e-commerce partner for logistics and secure payment.
Sorry, once your order is confirmed, it is impossible to modify the payment method or delivery method that you have chosen. We invite you to contact our Boucheron Client Service for guidance.
We automatically send your invoice by e-mail once your order is delivered. If you are unable to find it, we invite you to contact Boucheron Client Service.
Sorry, we do not propose that option.